Led the hardware team at Digital Care Week, Tharaka University
When
- Feb 2026
Where
- Tharaka Women's Welfare Program (community library IT team)
Role
- Hardware Service Lead









Feb 9, 2026 was the first day of the Digital Care Week. The Digital Care Week is a week run by the IT team of the Tharaka Women community library, held at Tharaka University. Basically we did computer services: software and antivirus installation and other computer-related services that need minimum or no experience at all. During this week I was the hardware service lead, and I was working with 5 others.
- Situation: Digital Care Week (9–13 Feb 2026, "Tech with Purpose") was a paid laptop-service drive at Tharaka University, run by the Tharaka Women's Welfare Program's community library IT team. The proceeds supported girl-child education.
- What I did: Led the 6-person hardware team. We cleaned and repaired laptops, diagnosed overheating and motherboard faults, and did OS installs, activation, driver updates and antivirus installs. I set the quality standard, coordinated the workflow and guided teammates' troubleshooting.
- Result: Over five days the team serviced multiple laptops, covering both hardware and software jobs. No exact count was recorded.
- Lesson: Leading a tech team comes down to clarity, accountability and staying calm under pressure. Clear standards and professional handling build client trust.
hardware diagnostics & repairOS installationteam leadership